Orders are generally processed within 2–3 business days after payment confirmation.
Estimated shipping transit time is 20–45 calendar days after dispatch.
Actual delivery may vary depending on your location, customs procedures, public holidays, weather, and carrier operations.
DO YOU OFFER FREE SHIPPING?
Yes! We offer free standard shipping when the merchandise subtotal is greater than $30 USD.
For orders of $30 USD or less, any applicable delivery charge will be displayed during checkout.
Customers will not be asked to pay additional import duties or delivery-related taxes beyond the checkout total.
WHAT IS YOUR RETURN AND REFUND POLICY?
We offer a 30-day return period for eligible merchandise, beginning on the date of delivery.
Free return shipping is available through our authorized return process.
Approved refunds are issued to the original payment method and typically appear within 3–7 business days after issuance, subject to mandatory statutory deadlines.
To request a return, contact saristuardyk@outlook.com.
Consumer rights provided by law remain unaffected.
WHAT IF MY PACKAGE IS LOST, DAMAGED, OR INCORRECT?
Email saristuardyk@outlook.com with your order number and a description of the problem.
Include photographs where relevant.
We will investigate and arrange an appropriate replacement at no additional cost or a refund in accordance with applicable consumer law.
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